Privacy and Cookies Policies

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Privacy Policy

Privacy Notice

This privacy notice discloses the privacy practices for www.willow-healing.com. 

This privacy notice applies solely to information collected by this website. It will notify you of the following:

  1. What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.

What Information We Collect

  • We only have access to/collect information that you voluntarily give us via email, at an event, or other direct contact from you such as;
  • patient intake forms; this form includes a section to place demographic information, as well as a complete health history. Only the customer demographic information is used for communication purposes. The health intake portions are never shared with anyone - ever!
  • contact us section of www.willow-healing.com
  • subscribe to newsletters by submitting email address via www.willow-healing.com

How and Why We Use Personal Data

  • We use your information to respond to you, regarding the reason you contacted us. 
  • Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
  • We collect customer information, which may include Personal Data, because it helps us deliver the absolute best user experience we possibly can. No personal health information will ever be shared with anyone.  
  • We use analytics to help understand what information our site visitors are viewing most and make strategic marketing decisions based upon that data.  
  • We use the information you submit to us in order to have customer communications including but not limited to, upcoming visits, formula information, scheduling, newsletters, various other information in regards to Willow Healing and our business relationship. 

Information Sharing 

  • We are the sole owners of the information collected on this site. 
  • We will not sell or rent this information to anyone.
  • Willow Healing utilizes Google Analytics to assist in tracking website performance. To learn more about how Google uses information from sites or apps that use their services, click here: https://policies.google.com/technologies/partner-sites. 
  • Willow Healing LLC utilizes GoDaddy as a third party provider for email marketing campaigns. This system stores your name, email address and the date on which your registered. 
  • We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Your Access to and Control Over Information 

  • You may opt out of any future contacts from us at any time by contacting angela@willow-healing.com
  • You can do the following at any time by contacting us via the email address or phone number given on our website:
    • See what data we have about you, if any.
    • Change/correct any data we have about you.
    • Have us delete any data we have about you.
    • Express any concern you have about our use of your data.

Your Rights and Your Choices

Under Applicable Data Protection Laws, you may have the right, in certain cases, to request access to your Personal Data that we process, to request details about such Personal Data, including the purposes and potential recipients of this data, to have such Personal Data rectified or deleted, to have the processing thereof restricted, or to object to the processing of your Personal Data, as well as to request a copy of your Personal Data in a standardized format so that it can be provided to another vendor.


You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by contacting us at any time using the contact details below.


In addition, you may decline to provide Personal Data to us and/or refuse cookies in your browser, but if you do (or if successfully object to the processing of your Personal Data by us, or successfully request that such Personal Data be deleted) some if not all of our features or services may not function properly as a result.


To exercise these rights, please follow the steps set out below, or contact us via email at angela@willow-healing.com.


We may access, preserve, and disclose your Personal Data, other customer information, and content, including after you terminate usage of the Service, if we believe doing so is required or appropriate to: comply with our legal obligations, resolve disputes, respond to your requests, or protect yours’, ours’ or others’ rights, property, or safety.


Information Confidentiality and Security 

  • We take precautions to protect your information. 
  • When you submit sensitive information via the website, your information is protected both online and offline.

Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. 


The computers/servers in which we store personally identifiable information are kept in a secure environment.


By using the Service or providing Personal Data to us, you agree that we may communicate with you electronically regarding your use of the Site. 


If we learn of a security system’s breach, we may attempt to notify you via sending an email, text or phone call to you. You may have a legal right to receive this notice in writing. To receive free written notice of a security breach (or to withdraw your consent from receiving electronic notice), please notify us at angela@willow-healing.com.


International Users

Willow Healing, LLC is a United States company and processes Personal Data on servers in the United States of America. In some cases, we may process Personal Data on a server outside your own country. If you are visiting from the European Union or other regions with laws governing data collection and use, please note that by using our Site, making an enquiry, availing yourself of any Service or otherwise providing us with Personal Data you will be exporting Personal Data outside of the EEA to the United States and processing it globally.


Our Terms of Use incorporate the EU Standard Contractual Clauses prepared for transfers from data controllers to data processors, or data controllers to data controllers (depending on these circumstances of the transfer) which is a specific contract approved by the European Commission which give personal data the same protection it has in Europe (“Model Clause Agreement”).


Where we are responsible for transferring your Personal Data out of the EEA (and where we are required to do so under Applicable Data Protection Law) we will ensure a similar degree of protection is afforded to it by ensuring at least one of the safeguards specified under applicable European data protection law is implemented, which may include that:

  • We will only transfer your Personal Data to countries that have been deemed to provide an adequate level of protection for Personal Data by the European Commission;
  • Where we use certain service providers, we may appoint them on terms which reflect a Model Clause Agreement; or
  • Where we use providers based in the US, we may transfer data to them if they are part of the EU-US Privacy Shield which requires them to provide similar protection to personal data shared between the Europe and the US.

Retention of Data

Your Personal Data will be stored by Willow Healing LLC for as long as necessary in order to fulfill the purposes set out in this Privacy Policy and to comply with minimum retention periods under applicable law. Unless otherwise specified in our Terms of Use, or notified to you in writing, we generally aim to put this Personal Data beyond further use within 12 months after the end of the provision of any Service to you. However, you can request earlier deletion by contacting us via email at angela@willow-healing.com


Third Party Sites

Please be aware that other websites that may be accessed through the Service may collect Personal Data about you. 


Please note that the privacy policies of these sites may differ from those of Willow Healing, LLC.. Willow Healing, LLC. is not responsible for the privacy policies and practices of any linked website. This Privacy Policy does not cover the information practices of those third-party websites linked to our site. 


We encourage you to read the privacy statement of any website you may visit. (Google, Go Daddy, Facebook, LinkedIn, Twitter, Instagram, other social media platforms and analytical tools).


Parts of the Service may include social media features, such as the Facebook Like button, and widgets, such as the Google Maps button or interactive mini-programs that run on the Service. These features may collect your IP address and which page you are visiting on our Site and may set a cookie to enable the feature to function properly. These features and widgets are either hosted by a third party or hosted directly on the Service. Your interactions with these features are governed by the privacy policy of the company providing it.


Children’s Privacy 

Our Service is not intended for or directed to persons under the age of 18 and we do not knowingly collect, maintain, or use Personal Data from children under 18 years of age.  Any person who provides their information to Willow Healing, LLC through the website for new customers or any other part of the Service represents to Willow Healing, LLC. that they are 18 years of age or older.  If you learn that your child has provided us with Personal Data without your consent, you may alert us at angela@willow-healing.com. If we learn that we have collected any Personal Data from children under 18, we will promptly take steps to delete such information and terminate the child’s account.


Changes to Privacy Statement

Willow Healing, LLC. may update this Privacy Policy from time to time. We will post any adjustments to the Privacy Policy on this web page, and the revised version will be effective when it is posted. When we change this Privacy Policy in a material way, a prominent notice will be posted on our Site along with the updated this Privacy Policy prior to the changes becoming effective. Please check this URL frequently to see the latest version of this this Privacy Policy.


Feedback and Contact Information 

If you wish to exercise any of your legal rights referred to in this Privacy Policy, or if you have any questions in relation to this Privacy Policy, please contact Willow Healing, LLC. at angela@willow-healing.com


If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 402.630.6565 or angela@willow-healing.com.

Cookies

We use "cookies" on this site. 


A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. 


Usage of a cookie is in no way linked to any personally identifiable information on our site.


As our website provider, Willow Healing allows GoDaddy to place analytics cookies on your browsers to learn more and track your website's performance.  


We use cookies to personalize content and ads, to provide social media features and to analyze our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services. You consent to our cookies if you continue to use our website.